Research

Editor’s Note: Over the next few weeks on Payables Place, we’re publishing some “Best of” 2018 articles as we reflect on the year and prepare for the new year ahead.  It is sometimes easy to forget that when you work in an industry that delivers regular incremental innovation, that the aggregate steps taken forward can [...]

For all of the discussion regarding the future, it would behoove contemporary Accounts Payable (“AP”) units to model the series of key capabilities, competencies, technologies, and solutions that enable leading AP organizations to achieve Best-in-Class performance, and prove that the team has the power to drive true value across the scope of greater business operations. [...]

[Editor’s Note: In Ardent’s “Supply Management Metrics that Matter in 2018” (click to download), we discuss the supply management industry’s best and most widely used metrics that can inform and educate procurement and AP professionals on what is happening in the market and how best to build a high-performing department.] The concept of an intelligent [...]

Last week, I discussed the challenges Accounts Payable (“AP”) and Procurement organizations face attracting talent in today’s hyper-competitive labor market. This week I want to cover the second half of the ‘New Approach to Procurement Talent Management’ session I moderated at Ardent Partners’ CPO Rising 2018 Summit in Boston last month. This portion of our [...]

[Editor’s Note: Ardent Partners is pleased to present its latest report, Five Signs You’re Ready for an AP Transformation, sponsored by Tipalti. If you are interested in reading more about this topic, be sure to download the full report by clicking here.] In today’s digital age, opportunities abound for enterprises to innovate and disrupt the [...]

A few weeks ago, delegates, speakers, and supply management solutions providers descended upon the historic Harvard Club of Boston for Ardent Partners’ third-annual CPO Rising procurement executive summit. The Ardent team had arrived the day before to set up shop, greet sponsors and early arrivals, and steady ourselves for yet another whirlwind day-and-a-half procurement event here [...]

Attention Shoppers! The day after Thanksgiving in the US has long been known as Black Friday, the dark name for what is generally considered the biggest shopping day of the year (truth be told, the Saturday before Christmas often wins this honor). According to the US-based National Retail Federation (NRF), holiday sales in the months of November and [...]

Ardent Partners’ CPO Rising 2018 Summit was held on November 7 and 8 at the historic Harvard Club of Boston in the city’s posh Back Bay district. And while the event is over, the team at Ardent Partners is still going over all of the great presentations and discussions of which we were a part. This year, Ardent had [...]

Over the last couple of weeks we’ve discussed payments automation as being the final frontier of Accounts Payable (“AP”) Automation, along with how electronic payments can be a source of value to organizations. This week, I wanted to delve into one of the biggest challenges facing AP departments with respect to payments, that being exceptions, [...]

[Editor’s Note: This is the last week you will be able to download Ardent Partners’ annual AP-themed report, The State of ePayables 2018: The Future of AP is Now. Download the report before it’s gone! By now, we’ve already discussed the stats: 52% of organizations polled during our annual survey perceive the accounts payable (AP) function as [...]